Insurance needs artificial intelligence backed with technical skills

As insurance companies devote billions of Naira to acquire softwares that would enable them drive their operations through Artificial intelligence (AI), they should also not let go the place of technical knowledge, as they need the harmonisation of both to effectively deploy their products and services.

The Chief Executive Officer FBS Reinsurance Fola Daniel, who raised this concern in an interview with Inspenonline, expressed worries that experienced driven underwriting is fast fading away.

He noted that the concern informed a training program conducted recently by his firm and Munich Reinsurance of South Africa, stating that the training was aimed at addressing technical knowledge gaps in the insurance industry.